Shipping & Delivery Policy

Paul & Laura Bennett

At Paul & Laura Bennett, we are committed to delivering your order as quickly and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

2. Estimated Delivery Time

  • The average delivery time is 3–7 business days, depending on your location.

  • Delivery times are estimates and may vary due to high-demand periods, carrier delays, or customs clearance procedures.

  • Paul & Laura Bennett is not responsible for delays caused by external factors beyond our control.

3. Shipping Method & Origin

  • All orders are shipped directly from our international suppliers.

  • In most cases, shipments originate from China.

  • As a result, customs duties, import taxes, or additional fees may apply depending on the destination country. These charges are the responsibility of the customer.

4. Shipping Costs

  • Shipping costs are clearly displayed at checkout before payment is completed.

  • Costs may vary depending on the weight of the package, shipping destination, and selected shipping method.

5. Responsibility & Delivery Confirmation

  • Once tracking information confirms that a package has been delivered to the address provided, responsibility for the shipment transfers to the customer.

  • Customers are responsible for ensuring that all shipping details are accurate and complete.

  • Any address errors must be reported within 24 hours of placing an order. Changes after this period cannot be guaranteed.

6. Lost or Delayed Shipments

  • If a package is delayed but still in transit according to tracking information, we kindly ask customers to allow additional time for delivery.

  • We cannot be held responsible for lost packages if tracking confirms successful delivery.

7. Contact Information

For any questions regarding shipping or delivery, please contact our customer support team:

Business Name: Paul & Laura Bennett
Email: info@paullaurabennett.com

8. Policy Updates

Paul & Laura Bennett reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will take effect immediately upon publication on our website.