Terms & Conditions

Paul & Laura Bennett

These Terms & Conditions apply to all purchases made through the website of Paul & Laura Bennett. By placing an order on our website, you agree to be bound by these terms.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made via our website. By completing a purchase, you confirm that you have read, understood, and accepted these terms.

2. Product Information

We make every effort to display our products as accurately and clearly as possible. However:

  • Minor differences in color, size, or appearance may occur

  • Typographical errors or inaccuracies may occasionally appear

  • Product descriptions are for informational purposes only

We reserve the right to correct errors or update product information at any time without prior notice.

3. Orders and Payment

  • Orders are only processed after full payment has been successfully received.

  • Available payment methods may vary depending on your country or location.

  • Customers are responsible for ensuring that their chosen payment method is valid and accepted in their region.

  • We reserve the right to refuse or cancel an order if fraud, misuse, or unauthorized activity is suspected.

4. Processing and Delivery

  • Order processing time: 1–3 business days

  • Estimated shipping time: 3–7 business days (depending on destination and external factors)

  • Orders are shipped directly from our international suppliers, which may be located in China

Delivery times are estimates and may vary due to customs processing, logistics delays, or peak periods. Paul & Laura Bennett is not responsible for delays beyond our control.

5. Cancellations and Returns

  • Once an order has been processed or shipped, it can no longer be cancelled.

  • All return conditions, procedures, and refund rules are outlined in our Return Policy, which forms an integral part of these Terms & Conditions.

6. Liability

  • We are not liable for lost, delayed, or damaged shipments if tracking information confirms that the order has been delivered to the address provided by the customer.

  • Customers are solely responsible for providing accurate and complete shipping information.

  • Address errors must be reported within 24 hours of placing an order. Changes after this period cannot be guaranteed.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Graphics

  • Design elements

is the exclusive property of Paul & Laura Bennett and may not be copied, reproduced, distributed, or used without prior written permission.

8. Complaints Procedure

If you have a complaint or concern, you may submit it in writing via email:

Email: info@paullaurabennett.com

We aim to respond to all complaints within 5 business days.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable international consumer and commercial laws, without prejudice to mandatory consumer protection regulations applicable in the customer’s country of residence.

10. Amendments

Paul & Laura Bennett reserves the right to modify or update these Terms & Conditions at any time. Any changes will take effect immediately upon publication on the website.